What features are important to you in a hotel?
There are little things that people enjoy in their homes, as the little things are what really make the bigger picture. These likes will transfer to other things in life and there are features in accommodation that people look for in order to make their decision. There are universal features that are commonly associated with a hotel and people will look at the features available to them before deciding on whether your establishment is the right place for them to stay. Though these features are basic, they ensure customers have a comfortable stay in your hotel, so here are seven key elements to consider when choosing a hotel for your next holiday.
Cleanliness is the biggest factor in any form of accommodation. There’s no point having luxury items in your hotel if they’re going to be covered in dirt and grime. Lack of cleanliness hugely affects the chances of people staying at a hotel, as well-maintained bathrooms and various facilities will provide comfort and tranquillity to customers. Cleanliness is a must for all businesses, regardless of size.
Services and Facilities
Customers want to ensure that their accommodation will not only give them a clean and healthy environment, but one that delivers both great service and facilities. These two factors can be the decider between yourselves and competition, as they support your needs, no matter how niche.
Location is an incredibly important feature, as it will determine how far people are willing to travel to reach local commodities. The shorter time in travel will result in longer days, so this will maximise holiday time for your audience. The hotel location needs to be optimal for the best coverage from hotel stayers.
Pricing is naturally a factor for anybody on a budget, but travelling ‘in style’ doesn’t have to mean that they have to pay out of their nose for a hotel room. Competitive pricing is always a good thing!
Though many travellers don’t plan on spending most of their time at the hotel, any time that they rest in your establishment should be rewarding and effective. Good amenities will aid them unwind in pleasure and convenience. Amenities to look for are:
· Mini bar
· Hair dryer
· Climate control
· Comfortable seating
· Phone and internet access
Reliability will forever ranks high among travellers. When choosing a hotel with a good brand name reputation, any hassle that usually presents itself is taken out of having to choose a hotel for every trip. Your holiday will be is fuss-free when you know that you’ll be getting clean, well-appointed comfortable rooms with excellent services and facilities.
The people will make the hotel what it is – travellers should expect prompt, efficient and good service from their accommodation. Good hotels make customer service a priority, ensuring to quickly attend to requests from their customers. Actively ensuring that guests are getting the most out of their stay is a must, whilst also respecting their space and privacy.
What else do you look for in a hotel? Let us know in the comments below.